Essential
WhatsApp answering questions and handing over to your team what needs a person
$82/month+ setup fee of $310
Live within 2 weeks
What's included
- 1 WhatsApp Business number, through the official API
- Knowledge base with up to 30 questions and answers: services, prices, hours, insurance plans and address
- Answers 24 hours a day, 7 days a week
- Handoff to 1 person or team, with the conversation summary
- Privacy notice and consent record
- Monthly report with contacts handled and peak hours
Limits and what's not included
- Does not book appointments: people who want to book are handed over to your team
- Up to 1 hour per month of content adjustments
- Support via WhatsApp during business hours (Brazil time), reply within 1 business day
- Messages charged by Meta on WhatsApp Business are passed through according to usage
